SRI Management and Others Lead Technology Conversation

Published: June 3, 2022

Technology advancements are reshaping how communities engage residents and their families, and Senior Director of Experience Rich DeLong knows all about it. He was selected to be on a June 1, 2022, panel discussing the ways technology is enhancing the resident experience today, trends likely to be seen in the future, and how to prepare to use new technology in senior communities.

While in Orlando, the
Senior Housing News DISHED/WELLNESS event combined the two hottest sectors in the resident experience and brought together the executives from providers defining the trends in today’s marketplace.

"Technology is something not to be feared in senior living,” DeLong said. "Embracing change that is good is what we’re looking to incorporate into our community experiences. There are things like personal assistants to help schedule and just as important to help remember those scheduled appointments. But senior tech goes beyond the Google and Alexas of the world.”

The event was fast-paced, hyper-focused, delivered unparalleled access for providers looking to listen and learn from their peers, and was an incredible opportunity for building relationships with service providers.

In the technology space, the wellness experience was discussed at length. Using the in-person technology that comes with exercise apparatuses like the S3 Balance to hiring technology concierges in each community to seamlessly blend technology with the resident’s experience. One example is using in-room concierge services like that of Caavo TV.

"Getting to interact with others in this space was amazing,” DeLong said. "What excites me is that technology is helping seniors live a more comfortable life. I can’t wait to see what’s next on the horizon.”

Our Latest

March 2, 2026
We are proud to announce that SRI Management has expanded our senior living portfolio with the addition of Langford of Fayetteville in Fayetteville, Arkansas, and Westhill Collierville in Collierville, Tennessee. The addition of Langford of Fayetteville marks our first community in Arkansas and represents a strategic expansion into a new market, further strengthening our regional footprint. Langford offers Independent Living, Assisted Living, and Memory Care in one of Arkansas’s most vibrant and growing regions. The community supports aging in place, allowing residents to transition seamlessly between levels of care while remaining in familiar surroundings. Through thoughtfully designed living spaces, engaging programming, and individualized service plans, Langford promotes independence while delivering personalized support, including specialized memory care for those living with Alzheimer’s and other forms of dementia. Westhill Collierville provides Assisted Living and Memory Care services in the greater Collierville, Tennessee area. Known for its residential setting and personalized approach, Westhill emphasizes dignity, purpose, and meaningful daily engagement. Residents benefit from individualized wellness plans and a compassionate team trained to provide support in a secure, structured environment. “We are proud to welcome Langford of Fayetteville and Westhill Collierville into the SRI Management family,” said Todd Filippone , President of SRI Management. “Entering Arkansas is an important milestone for us. Both communities have strong teams, and our focus is to build on that foundation by strengthening clinical support, investing in people, and enhancing the resident experience through disciplined operations and hands-on leadership.” We bring more than 25 years of senior living experience and a proven operational platform focused on quality outcomes, regulatory compliance, team development, and financial stability. “Our growth strategy is intentional and values-driven,” said Don Bishop , Chief Executive Officer of SRI Management. “We expand into markets where we can make a meaningful impact. Arkansas is a natural extension of our footprint, and alongside Westhill Collierville, these communities align with our mission to elevate the senior living experience while providing long-term operational strength.” Both communities will benefit from our centralized infrastructure, clinical oversight, and leadership development initiatives, ensuring residents and families experience consistency, transparency, and quality at every touchpoint. For more information, visit Langford of Fayetteville at http://www.langfordoffayetteville.com/ and Westhill Collierville at http://www.westhillcollierville.com/ .
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We are pleased to announce the addition of The Glen at Ocala , a senior living community offering Independent Living, Assisted Living, and Memory Care in one of Florida’s most charming and scenic regions. Located in Ocala, Florida, this community sits among rolling pastures, ancient oaks, and some of the state’s most celebrated outdoor destinations. Widely known as the Horse Capital of the World, Ocala blends natural beauty, equestrian excellence, and vibrant local culture. Residents and visitors enjoy the world-renowned World Equestrian Center, luxury hotels, dining and shopping, as well as a year-round calendar of events. Seasonal favorites like polo matches, the Ocala Strawberry Festival, and Light Up Ocala contribute to the city’s warm, welcoming spirit and make it a natural fit for senior living. This inviting backdrop supports the lifestyle offered at The Glen at Ocala. The community features Assisted Living and Memory Care supported by Independent Living villas, creating a seamless living experience that adapts as resident needs evolve. With maintenance-free living, thoughtful amenities, and meaningful social opportunities, residents can enjoy each day with confidence and connection. “The Glen at Ocala is a beautiful reflection of the principles we value most at SRI Management of care, connection, and hospitality. It offers the kind of environment where residents can really thrive, and we’re proud to have it in the SRI Management family,” said SRI Management President Todd Filippone. As SRI Management continues expanding, The Glen at Ocala stands out as the kind of mission-driven community reflecting the company’s values and long-term vision. “What makes The Glen at Ocala special is how well it aligns with who we are as an organization,” Filippone said. “The focus on resident experience, team support, and meaningful care makes it an ideal addition, and we’re excited to manage it.” For more information, visit www.TheGlenOcala.com .
Will Burr, SRI Management VP of Operations
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SRI Management’s Will Burr is elected Director at Large with the South Carolina Assisted Living Association, recognizing his leadership in senior living.
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